If you receive an item that is defective, damaged or incorrect, you must notify us via email within 6 business days of receiving the merchandise. We'll email you a Canada Post label for returning the merchandise. A replacement will be sent at our cost to ship.
How do I ship the items back to Watuko Headgear
A Return Authorization form issued by Watuko Headgear will be supplied. Fill out the Return/Exchange form and include it in the package. (Please note that being issued an RA form does not guarantee automatic approval/credit of your return. Items are still subject to inspection.)